Pomegranate Dental is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial regulations.
We may collect personal and personal health information including, but not limited to:
▪ Name, address, phone number, and email address
▪ Date of birth and identification details
▪ Medical and dental history
▪ Insurance and billing information
▪ Appointment details and treatment records
▪ Information submitted through online forms or appointment requests
This information is collected directly from you or from authorized third parties such as insurance providers, referring practitioners, or healthcare partners.
Your information is used to:
▪ Provide dental care and treatment
▪ Schedule and manage appointments
▪ Communicate regarding your care and treatment options
▪ Process insurance claims and payments
▪ Maintain accurate dental and health records
▪ Comply with legal and regulatory requirements
We only collect and use information that is necessary to deliver safe, effective, and professional dental care.
Pomegranate Dental does not sell or trade your personal information. Your information may be shared only when necessary, including:
▪ With dental specialists or laboratories involved in your care
▪ With insurance providers for claims processing
▪ When required by law or regulatory authorities
▪ With service providers who assist in practice operations, under confidentiality obligations
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, unauthorized access, or disclosure. Electronic records are stored securely, and access is limited to authorized team members only.
You have the right to:
▪ Access your personal and dental records
▪ Request corrections to inaccurate information
▪ Withdraw consent where legally permissible
▪ Ask questions about how your information is handled
To exercise these rights, please contact our office directly.
Information submitted through our website forms is used solely to respond to your inquiry or appointment request. Submitting a request does not confirm an appointment until you are contacted by our team.
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Pomegranate Dental directly. We are happy to address any concerns you may have.
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